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Translating retail strategy into shopper experiences has been our mission for over 50 years. Our award-winning team leverages cutting edge technology, the latest trends as well as in-depth shopper insights, allowing us to maintain our leadership position that delivers results.
TWM360 offers a custom designed portal to monitor projects from beginning to post installation. Projects can be monitored pre-delivery to track project progress, monitor assigned tasks, notify stakeholders of deliverables, and see shipping progress. Post delivery uses include monitoring display installation and compliance, inventory management, spare parts ordering and delivery, display health, and part low inventory notifications.
TWM360 has developed an internal barcoding system allowing for the tracking of component parts to ensure every shipment is 100% accurate. Each component part is assigned a barcode at the beginning of production. When the display reaches the final quality control station, each barcode must be scanned which then logs it into inventory. Finished goods cannot ship and a shipping label cannot be generated if barcode criteria is not met.
A pre-determined, customized set of inspection criteria is established as part of the production plan for every project. Four categories of criteria (critical inspection, aesthetic, function, and structure) are used to create the automated checklist. Any failures immediately trigger an e-mail alert that is sent to production, quality control, engineering, and management teams. Production cannot proceed until the issue has been addressed to everyone’s satisfaction.
In addition, comprehensive assembly stations are created using both 2D and 3D examples of the constructed component for that station. All electronic and lighting components are tested prior to assembly.